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BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.
Applications & Sales Specialist, BD Biosciences Eastern Africa
(2 Positions)
Location: East Africa, Nairobi
This position reports to the Applications & Training Supervisor, Eastern Africa
Role:
The BD Biosciences Application & Sales Specialist will be responsible for BD Biosciences customer training on Flow Cytometry instruments in the region as well as the sales and promotion of clinical/ research applications.
Key Responsibilities include:
BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.
Applications & Sales Specialist, BD Biosciences Eastern Africa
(2 Positions)
Location: East Africa, Nairobi
This position reports to the Applications & Training Supervisor, Eastern Africa
Role:
The BD Biosciences Application & Sales Specialist will be responsible for BD Biosciences customer training on Flow Cytometry instruments in the region as well as the sales and promotion of clinical/ research applications.
Key Responsibilities include:
- Providing application and technical support to BD Biosciences customers in the Eastern Africa region.
- Addressing customer’s inquiries about product, applications, software and instruments.
- Participation in workshops, exhibitions, congresses or trade shows and to give lectures where necessary.
Key Competencies:
Demonstrate
Demonstrate
- Excellent communication and interpersonal skills,
- Training and presentation skills and strong customer focus.
- Ability to work as part of a team with minimal supervision, a high degree of self motivation and ethical values.
Education and Qualifications:
- A Bachelors Degree in Biological Sciences or Biomedical technology or Alternative qualifications with commensurate work experience
Professional Skills and Experience:
- Professional experience working in a clinical laboratory (Immunology) is advantageous.
- Proficiency in PC & MAC software applications.
Other Requirements:
- Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.
- Able to work independently and prepared for extensive travel within Eastern Africa
Field Service Team Leader - Eastern Africa
Location: East Africa, Nairobi
This position reports to the Technical Service Manager, Africa
Role:
The Field Service Team Leader will be responsible for direct leadership, management and coaching of the Eastern Africa Technical Service Team.
Key Responsibilities include:
Location: East Africa, Nairobi
This position reports to the Technical Service Manager, Africa
Role:
The Field Service Team Leader will be responsible for direct leadership, management and coaching of the Eastern Africa Technical Service Team.
Key Responsibilities include:
- Leading and coaching a team of field service engineers in the Eastern Africa region
- Managing and monitoring the daily operations & performance of the BD technical support team to ensure optimal customer support and satisfaction.
- Developing and implementation of technical support strategies ensuring continuous delivery of outstanding technical service.
Key Competencies:
Demonstrate
Demonstrate
- Leadership, coaching, communication and interpersonal skills
- Excellent planning and organisational skills.
Other key strengths include strategic thinking, results oriented and people management skills coupled with a high degree of ethical standards.
Education and Qualifications:
Education and Qualifications:
- A Degree in Engineering or Alternative qualifications with commensurate work experience
- A Masters Degree or Diploma in Business is advantageous
Professional Skills and Experience:
- Must have at least 5 years Technical Engineering experience.
- Experience in organising and managing a technical team to achieve set goals and budgets is preferred.
Other Requirements:
- Fluency in English (spoken and written).
- Additional fluency in Kiswahili and French is an advantage.
- Ability to work independently and prepared for extensive travel within Eastern Africa and to regional and global BD locations.
Field Service Engineer - Eastern Africa
Location: East Africa, Nairobi
This position reports to the Field Service Team Leader, Eastern Africa
Role:
Location: East Africa, Nairobi
This position reports to the Field Service Team Leader, Eastern Africa
Role:
- To deliver outstanding technical support on the assigned BD instruments and systems to the customers within the region in order to guarantee customer satisfaction.
Key Responsibilities include:
- On site support/ operational excellence involving installations, relocation, certifications and repairs of assigned BD instruments and systems
- Remote support, diagnostics and troubleshooting.
- Field corrective actions and preventive maintenance
Key Competencies:
Demonstrate
Demonstrate
- Commitment to teamwork and ability to work with minimal supervision
- Strong customer focus, & attention to detail,
- Flexible and highly adaptable to work in changing environments.
- Ability to accept personal responsibility coupled with high ethical values.
Education and Qualifications:
- Degree/ Diploma in Engineering preferably in Electronic/ Electrical Engineering or related fields.
Professional Skills and Experience:
- 3 or more years experience in technical engineering/ service.
- Experience in the medical instruments/ systems field is advantageous.
- Proficiency in PC & MAC software applications.
Other Requirements:
- Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.
- Able to work independently and prepared for extensive travel within Eastern Africa.
The Human Resources Manager
Becton Dickinson East Africa Ltd
P. O. Box 76613 – 00508 Nairobi, Kenya
www.bd.com
Closing date 27th April 2011.
Only shortlisted candidates will be contacted.
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